IAG Cargo has seen “enormous growth” in e-commerce traffic in the past five years, says manager of global products, Daniel Johnson, in the latest of the carrier’s ‘talking head’ videos.
The airline is moving goods ordered online for retailers such as Amazon and Asos, not only to the consumer, but often the crucial returns back from the consumer back to the seller, he says.
“It boils down to speed,” he explains. “Air is really the only option that can provide that.”
IAG Cargo has in itself helped change the shape of online retailing, he adds. By allowing just-in-time operations, coupled with reliability and the ability to deliver from Europe to Asia in 24 hours, it has helped sellers cut stocks and reduce their inventory overheads.
