Digitalisation

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CargoAi has added interline bookings to its CargoMart third-party booking portal following a test project with Emirates SkyCargo.

The air cargo software firm said that its CargoMart Interline tool digitalises and automates interline capacity checks and e-bookings, rather than using emails and phone calls.

The tool is currently available with Emirates SkyCargo and a number of other carriers, the tech firm said.

”For decades, the air cargo industry relied on manual interline booking methods, communicated through emails and phone calls, and fragmented systems to finalize interline bookings,” CargoAi explained.

“This led to operational bottlenecks, missed revenue, and limited scalability.”

CargoAi said the interline tool was ”developed and rigorously tested with Emirates SkyCargo”.

“As an industry, we can no longer afford the inefficiencies of traditional interline booking,” said Matt Petot, CargoAi chief executive.

“With CargoMART Interline, airlines can scale their partnerships effortlessly, maximize revenue, and prepare for a new era where forwarders can directly book interline capacity.

"Emirates SkyCargo has been instrumental in the development of this tool, and we are excited to extend its benefits to the entire air cargo community.”

Matthew Scott, vice president of pricing, airline partnerships and distribution, Emirates SkyCargo, added: “Our digitalisation strategy is to deploy tools that drive tangible impact, so partnering with CargoAi on this pioneering solution was a natural fit.

"During testing, CargoMart Interline streamlined our operations, minimised manual tasks, and provided more flexible and direct access to our world-class product and service. We look forward to its expansion across the industry.”

It has been a busy start to the year for CargoAi. As well as launching its new interline tool, the tech firm has added CMA CGM, WestJet, Fits and Qantas as new customers.