Swiss WorldCargo will now allow customers to use certain tracking devices in their shipments and has added a new team to help with queries related to any deviations registered by the devices.
The cargo division of Swiss said it had decided to allow the use of tracking devices because "timely information and transparency is a key requirement in supply chain logistics, since, despite careful planning, cargo irregularities can occur, such as temperature deviation, misrouting or pilferage".
In line with the development, Swiss WorldCargo is providing a 24/7 dedicated intervention team able to react to any deviation worldwide based on ATD data.
Alain Guerin, head of product, services and technology management, said: “This service is unique to Swiss WorldCargo customers as it offers the transparency of real-time information and an intervention team which can influence transportation quality in real-time.
"Fully in line with the GDP and Swiss WorldCargo philosophy, this worldwide initiative will support the overall continuous service improvements required by the forwarders, shippers and the supply chain.”
The following ATDs are approved:
- GD100
- GL200
- GL300
- GL300W
- Cartasense U-Sensor
- Moog Crossbow ILC2000
- Senseaware 2000
- Sendum PT300D
- OnAsset Sentry500 Flightsafe
- OnAsset Sentry400
