DHL Global Forwarding has launched myDHLi Quote & Book, an online service for comparing quotations and making instant bookings for air and ocean freight and even for door-to-door shipments.
The service guides customers through the “quotation journey”, says the company, and enables them to directly compare available options, including DHL Ocean Connect LCL (less-than-container-load) as well as two speeds of air freight, DHL Air Connect and DHL Air Economy. “Users can also book transport insurance for the shipment in just a few clicks.”
The service is now available 24 hours a day, seven days a week at https://quote.mydhli.com in more than 60 countries.
Tim Scharwath, ceo DHL Global Forwarding, Freight, says it is “the industry’s most user-friendly online quotation and booking service. With this new service, we continue our digital transformation with the clear aspiration to become the leading global logistics provider.
“We listened to our customers’ needs and improved upon our prior online tool. We added new features, increased coverage and implemented a highly intuitive user interface to achieve a simple and effective customer experience.”
Transparent air and ocean freight quotes allow customers to compare rates and lead times to select the best option. For air freight, customers can choose between DHL Air Connect, with a typical delivery time of 3-5 days, and DHL Air Economy, a cost effective option that uses alternative carriers and routes to deliver in about 5-7 days. Both booking options cover general cargo up to 2,000 kg per shipment.
Customers can save quotes, which are valid for 30 days, and share them with selected recipients via e-mail. In addition, customers may request a quote for special cargo, including dangerous goods, lithium batteries and non-stackable cargo, which is provided in a separate email from DHL.
