QANTAS Freight has launched Q-GO, described by the Australian flag carrier as ‘a revitalised suite’ of airfreight products.
“It is a simplified product range, bringing together our domestic and international product offering for the first time,” insists Alison Webster, executive manager for freight.
“Now, whether a shipment is moving internationally, domestically or across both networks the Q-GO product range offers a seamless solution.”
The product range has been simplified to four core products – Q-GO Priority, Q-GO Express, Q-GO Classic and Q-GO Mail – all of them based on speed of service.
There are also six specialty Q-GO lines that offer in-built special handling characteristics, which include specific offerings for fresh produce, pets, animals, pharmaceuticals, valuables, fragile and oversize items.
In developing the new Q-GO products Qantas Freight has taken the opportunity to review and improve service levels and handling procedures.
“We know that speed and reliability are critical. Our Q-GO offering makes it easy for customers to select the speed and special handling they require, or simply rely on our Q-GO Classic product for reliable, economic airfreight,” Webster adds.
Premium Q-GO Priority cargo offers a moneyback guarantee.
Qantas Freight moves more than 4,000 shipments a day on the extensive network of the Qantas Group.