Shanghai Pudong International Airport Cargo Terminal (PACTL) has shared a five-year strategy aimed at strengthening its global competitiveness in the air cargo sector and advancing Shanghai’s development as an international shipping hub.
PACTL’s new strategy, announced in line with its 25th anniversary, focuses on enhancing customer service capabilities, strengthening safety management, and upgrading operational quality.
The strategy aims to improve PACTL’s response to market demands, optimise safety controls through technology-driven solutions and improve the overall efficiency of its operations.
To enhance its market responsiveness, PACTL will expand ramp supervision and coordination, integrate intelligent tools via its Easy Cargo platform and expand its network of remote terminals to better serve the Yangtze River Delta region.
And to improve safety, PACTL is focusing on technology. This includes unmanned storage operations, which are being piloted at PACTL West's dangerous goods warehouse, as well as AI-driven applications.
Finally, to improve operational quality, PACTL is accelerating upgrades at PACTL West and participating in the development of new facilities at both Shanghai Pudong and Shanghai Hongqiao airports, while also working closely with industry associations to strengthen its international certifications.
“As we look to the next phase of our journey, we remain committed to strengthening our partnerships with customers and suppliers across the globe," said Carsten Hernig, deputy general manager vice president sales & marketing and production at PACTL, a joint venture between Shanghai Airport Group Logistics Development, Lufthansa Cargo and the Shanghai-based JHJ Logistics Management.
"Together, we aim to lead the air cargo industry with innovative solutions that enhance efficiency and safety. This 25th anniversary is not just a celebration of our past but a commitment to the shared future ahead."
Lufthansa Cargo chief executive Ashwin Bhat added: "The successful cooperation between PACTL and Lufthansa Cargo over the past 25 years has contributed significantly to the success of both companies.
"The Air Cargo Terminal is an important hub in the international airfreight business and plays a crucial role in the global supply chain. It also underlines the Lufthansa Cargo purpose of enabling global business. We look forward to further joint successes and a continued strong partnership."
Founded in 1999, PACTL now serves over 70 airlines and more than 300 forwarders, with an annual cargo throughput exceeding 2m tons.
Last month, PACTL upgraded the Cargo Management System (CMS) used at three of its cargo terminals at Pudong International, as well as its terminal at Shanghai Hongqiao International Airport.
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