IAG Cargo has enhanced its animal handling capabilities at Madrid-Barajas Airport with increased veterinarian support.
From this month, every pet travelling through Madrid will benefit from a full veterinary check-up and a new 25-strong care team dedicated to ensuring the safe transit of each animal.
The veterinary check-up, undertaken by qualified staff from the Hospital Veterinario Alberto Alcocer, will take place every two hours with staff continuously monitoring food and water intake.
The company is also investing in bespoke in-house staff training on; animal handling, welfare regulations and container requirements.
“Animal welfare is a priority for us at IAG Cargo and we pride ourselves in going above and beyond the requirements set out by IATA Live Animal Regulations” commented Daniel Johnson, manager global products, IAG Cargo.
Customers are able to track the status of their animals via the iagcargo.com website.
