Source: Cargo iQ
Avianca Cargo has become a certified Cargo iQ member after just over a year of membership.
To become a certified Cargo iQ member, the airline enhanced its Quality Management System and took part in an audit.
Cargo iQs audit included an offline review of documentation and an online call with an external auditor.
Avianca has implemented Cargo iQs quality standards and will undertake semi-annual reviews, in collaboration with the operations team, to ensure that performance is being reflected properly in the shipment planning parameters.
Laura Rodriguez, manager implementation & quality assurance, Cargo iQ, said: “We are glad to see that the Cargo iQ methodology is enabling Avianca to deliver reliable service quality within air cargo and now the company has the certification to show it.
“The Quality Journey doesn’t stop here and we at Cargo iQ are committed to accompanying Avianca Cargo and the team on the next steps.”
Eduardo Arenas, director of alliances, strategy and transformation at Avianca Cargo, added: “We are committed to high-quality operational standards and utilising the latest advancements in quality through Cargo iQ, to shape the future of air cargo.”
Avianca’s history with Cargo iQ began in 2014 when it became an associate member of the organisation. The airline left Cargo iQ in 2020 to rejoin in July 2023 this time as Full Members with a commitment to implementing Cargo iQ’s quality standards and with the aim of obtaining their membership certification.
