UK-based Europa Worldwide has split its air and sea business into a separate operating division headed up by board director Angus Hind.
Previously, Europa’s sales and customer service teams within its branch network dealt with all operations including air and sea services. Hind joined the company in November 2013 with a remit to develop its air and sea business, including the expansion of Europa’s Hong Kong operations.
Hind, director for air, sea & logistics, commented: “Customers want to know that the person on the end of the phone is a specialist in their field, the old structure did not necessarily provide that. The new structure of having an airfreight customer speaking to an airfreight specialist will ultimately achieve that.”
The new division will have a team of 30 office staff dedicated to air and sea business.
