All Airfreight digitisation articles
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News
Turkish Cargo launches chatbot to provide 24/7 shipment updates
Turkish Cargo has introduced an online chatbot that can provide customers with around-the-clock updates about the status of their cargo shipments.Powered with artificial intelligence, 'Cargy' can give information such available dates and flights for shipments. In addition, it can use a shipment's air waybill number to provide details and status ...
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How to streamline air cargo processing with Fintech
In the third of our ‘How To’ series, Lionel van der Walt, chief executive and president of the Americas at PayCargo, explores the benefits of utilising Fintech in the air cargo industryUntil fairly recently, the payment process in the air cargo industry was paper-based with manual processes and lengthy transaction ...
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News
Korean Air rolls out IBS revenue management system for cargo
L-R Ashok Rajan, V K Mathews, Noh Sam Sug, Anand KrishnanKorean Air has overhauled its pricing model by deploying a revenue management system from IBS Software, which it hopes will improve yields and boost profitability.The revenue management system is part of IBS Software's iCargo platform and will allow the airline ...
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News
Kuehne+Nagel and Air France KLM in 'industry first' system connection
KLM 747-400ERF SchipholFreight forwarder Kuehne+Nagel (K+N) and airline group Air France KLM have directly connected their space booking systems in what they claim is an industry first.The two companies said that by connecting their systems shippers would be able to gain direct access to Air France KLM capacity through K+N."Customers ...